Articles by "RICT"

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Showing posts with label RICT. Show all posts

June 13, 2019 ,
Various Putty commands for restoration of DARPAN Device

Friends within few days Darpan Technician at Divl. level will no longer in support with us according to contract. We shall have to perform restoration works of DARPAN Device through Putty  command. Some important putty commands and procedures are being shared:

Following three (3) softwares are required to make control on DARPAN Device from PC/Laptop.

i) PUTTY.EXE
ii) WinSCP.exe
iii) VNC-Viewer-5.1.0-Windows-32bit.exe

Google Drive link for downloading Putty software:



Download full PDF

January 22, 2019 , ,
Many offices are facing problem in High value withdrawal in BO RICT Devices because after approving the request from SO is does not shows in RICT device after some days and the BPM is not able to withdraw the money, a lien is marked on that account which prevents the money to be withdrawn from that account even from SO Finacle. TO REMOVE THE LIEN THE ALREADY APROVED RICT REQUEST WHICH IS NOT SHOWING IN RICT DEVICEHAS TO BE CANCELLED.

To remove the lien Following is the procedure:
  • Invoke EXCW menu
  • Function: Modify
  • Account id: Must be entered
  • Request id: Must be entered
  • Click Go
  • Action: Select 'RA-RejectApproved'
  • Reject Reason: Select 'Rejecting Approved Request' 
  • Click on submit.
In this option, only those requests which are more than 15 days old and already approved, can be
rejected.

NOW BPM CAN MAKE A NEW REQUEST IN DEVICE AND GET IT APPROVED BY SO.

If request number is not known , then follow these steps.
  • Invoke the menu HALM
  • Select the function – History 
  • Enter account ID, 
  • Click GO 


Find the lein marked transaction and click on view details

January 10, 2019 , , ,
Procedure for SB withdrawal above 5000/- at Branch Post Offices (BO Higher Value Withdrawal):

1. The request for a withdrawal of amount more than Rs.5000 can be initiated through device by BPM using High value withdrawal option but till the stabilization of new process, he will collect the Withdrawal form (SB-7)too, take customer’s signature and send the verified voucher along with Passbook to AO for approval.

2. Even though the high value withdrawal request will be visible to the SPM of AO on Finacle on the same day itself, the request would be approved by the AO only when the physical vouchers with verified signature would be received from the BO along with Passbook.

3. BPM can execute the transaction and disburse the amount (subject to availability of cash) after receipt of voucher & passbook and from AO duly approved. BPM should follow the remaining procedure as mentioned for normal withdrawal.

4. On receipt of withdrawal Form and Passbook from BO for sanction of high value withdrawal, PA and Supervisor will go to HACLI menu and see balance in the account before approving the request. Signature of depositor should also be compared with the available signatures in Finacle and PA as well as Supervisor will follow the same procedure as being followed now and sanction will be sent to BO. SB-45 register will continue to be maintained.

5. When withdrawal form is received from BO after the payment, date of payment should be entered in SB-45 as done presently.

December 28, 2018 , , ,
Dear comrades,

The GDS working on handheld Devices in BOs for RICT operations viz., Receipt & dispatch of bags, booking of articles (RLs, Speed Post, Parcels etc), accepting deposits in SB, RD, SSA, TD & collection of RPLI/PLI premium, withdrawals in SB etc., the following chart is very useful and step by step procedure mentioned in the chart can direct the GDS to proceed with various operations for day to day work easily and systematically.

We are very much thankful that this is prepared by some of our comrades and this publication is extracted from other websites and reproduced here.

December 05, 2018 ,
OFFLINE PROCEDURE TO UPDATE THE APPS IN RICT DEVICES

This is the solution to update the RICT Apps offline. This solution is very useful when MDM Portal is not working fine.



Disclaimer:-
Use at your own risk, admin does not responsible for any harm to devices.


Solution by:-
Sri. Durgesh Gupta, 
System Admin
Mandla HO-481661 (MP CIRCLE)
9753443856

November 30, 2018 , , ,
1.Power on the device and wait for 15min for network searching. 

2. Login using Biometric 

3. Day Begin
Demobooking>Day Begin>Confirm today’s date and click on OK  

4. Bag Open
Dell Apps>Bag Open>Scan Bag Barcode>Receive all Articles>Click on OK>Scan BO Slip>Click on OK>Receive Cash,Stamp,Document and Submit  

5.Invoice emo to GDS MD
Dell Apps>Invoice>Click on Scanner Icon and enter number of emos to be scanned>Scan one by one emos  

6.Cash to GDS MD 
Dell Apps>Click three lines on top>Select Cash>Cash to GDS MD>Select eMO>Submit 

7.Book Counter Transactions like RL,Parcel,Speed,eMO, ePayment, SB Transactions,PLI-RPLI Transactions. 

8.eMO and Article Delivery 
Dell Apps>Select the article type>Untick All--.Tick one by one delivered articles and click on submit 

9. eMO and Article Returns 
Dell Apps>Select eMO/Registered Letter/Registered Parcel/Speed Post. Click on Returns and enter remarks for articles one by one 

10.Cash return from Postman 
Dell Apps>Click three lines on top>Select Cash>Cash From GDS MD>Select eMO>Submit 

Same step is to be repeat if there are COD or VP. Article type to be select as Letter or Parcel 

11.CBS PLI Tool 
Demo Booking>CBS/PLI>Enter the head wise transactions and click submit 

12.Day End 
Demobooking>Day End>Confirm today’s date and click on OK 

13.Daily Account generation 
Demo Booking>BODA Report>Request required cash for next day>Accept Liability or send excess cash>Enter Cash Bag Weight>Daily account can be viewed>Click on print. 

14.Bag Close 
Dell Apps>Bag Close>Click on Fetch Articles> Scan the articles booked in counter and postman return > Click on OK > Scan the bag barcode > Click on Bag close

November 14, 2018 ,

Critical Files tampered unauthorized intrusion suspected [RICT Solution]

 Problem:

If any problem occur related to the below issues, please follow the instruction mentioned below
1) DEVICE SHOWING ERROR MESSAGE WHILE BOOTING
2) REGARDING DEVICE IS SHOWING SUSPECTED
3) Critical files tampered unauthorized intrusion suspected device will not boot
4) device shut down without any external method
5) Security compromised due to tampered files
6) Files are not generating properly, intrusion detected
7) Blank screen due to security reason and message is appearing on the screen

Resolution:

Please follow this and perform tripwire update run the below command through ssh after connecting the device to the laptop. The command needs to be run without pressing OK Button after error message appears . 

Command:

./mconnect/app/MconnectFramework/scripts/mConnect_Manage -platform xcb tripwire_update

October 27, 2018 ,
Funding in SSA account opened through RICT device

After opening the account in CPPFAO menu by putting RICT Unique ID and BO code in respective field and verify, goto CPDTM menu.

Add> Bank Transfer> Normal Contribution > GO

Account No (Cr): New Account no.

Amount: write amount

RICT Unique No: Put the Ref no here

Account No (Dr): write SOL+BO FSI code+N ...then click on searcher ...you can see this account no in the account field.. click SUBMIT... 
Account number with BO Will appear below... click on that...now click on SUBMIT on the transaction page.

Funding will be done.

October 21, 2018 ,
visiontek GL-11 POS Terminal has the following features and some optional features.

INDIA POST VISIONTEK GL-11 POS TERMINAL CONFIGURAITON:
OS: Linux
Memory : 512MB
Communication : GSM with GPRS - UMTS which was introduced 2006.
Users in deployed networks can expect a transfer rate of up to 384 kbit/s for Release '99 (R99) handsets (the original UMTS release)
Actually the following optional features may be enabled based on the requisition of buyers:


OPTIONAL FEATURES AVAILABLE IN VISITIONTEK GL-11
Operating System : Linux(3.0.35)/ANDROID(4.4.2)**
Memory       : *RAM 512 MB Upgradable upto 1GB; Flash 8GB (Internal)
Communication Modules :
*a) LAN 10/100 BASE-T; Standard RJ45 connection
*b) Quad Band: GSM/GPRS/EDGE; Dualband:UMTS/HSPA+SMA female antenna connection
*c) Wi-Fi with b/g/n supports
Interfaces/Connectors
Micro SD (upto 16GB)
2 SAM Slots
*SIM Slots

The supplied Visiontek GL-11 perform too slow due to the low RAM Capacity which is 512MB and network band. The RAM should be enhanced to 1GB and the optional feature of 4G should be enabled to perform the transactions without network interruptions. Moreover, the network test should be done with qualified Network engineer and the two good signal SIM should be provided to the Device based on network test.

The following optional features should be enabled for smooth functioning of Branch Post Offices:
1. 1 GB RAM
2. 4 G Network
3. 2 SIM Slots - Both SIM should active with good Signal Coverage. 
4. WIFI Enabled

Note: Secured WIFI may be installed in the Account Offices for completing the day to day work of Branch Post Offices at Sub/Head Post Office in case of network issue.

* - Optional Features - can be enabled in VISIONTEK GL-11 POS Terminal.

October 18, 2018

PROCEDURE ON REPLACEMENT OF DARPAN DEVICE IN BRANCH POST OFFICES

After roll out of RICT, some time we need to replace supplied devices with buffer stock. I have recently gone though this kind of problem and have learnt that by following the below points we can replace hardware very smoothly


1. Deactive existing user :

First of all we need to de activate existing user from the damaged device using menu
RICT ADMIN LOGIN --> BPM Management --> Edit BPM details --> set status as “inactive" --> update

If device is able to receive notification then pull the notification and let the job completed. But if device is totally out of order then email job id to RICT Team to mark it as completed

2. BO Device Deallocation

Now de allocate the damaged device using following menu
RICT ADMIN LOGIN -->Device Management --> BO Device- Deallocation

3. Stock device

First of all we need to take the non working (Damaged) device is stock using following option
RICT ADMIN LOGIN--> BPM Management --> Update Device Status --> stock --> update
Now our damaged device is stocked

4. Upload Delete RH Feed

  • This point is to be followed only if you wish to use sim card of damaged device in new device..
  • Upload RH Feed with action column as “D” to delete the entry from RH Feed

5. Upload Insert RH Feed

  • Now you need to upload Upload Insert RH Feed with device details of buffer stock device that is to be supplied in place of damaged device
  • Upload RH Feed with action column as “I” to delete the entry from RH Feed

6. Bo device allocation

  • Now allocate that device to BO using following menu
  • RICT ADMIN LOGIN--> Device Managemen--> BO Device-allocation

7. Activate BPM

Now again activate BPM in new device using menu
RICT ADMIN LOGIN-->BPM Management -->Edit BPM details --> set status as “active”--> update

8. Install applications as below

  • MCONNECT 3.1.6
  • DM 9.7.4
  • FIRMWARE 1.12
  • CBS 1.2.0.0
  • MGNREGA 2.3.0.0
  • EMO
Use application versions suggested by circle team

Hope this information will be helpful to all SAs and other PO staff too

if any one has any other simple way to complete the task.. kindly comment the same so that it can be useful to others
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