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Showing posts with label Online Payment. Show all posts

How To Update Phone Number, Email Id For PLI Customers For Allowing Online Access :

To incorporate the mobile number and email address in the System the following procedures are to be followed by CPC.

1.  The policy holder has to visit his nearest Head Post Office and submit an application to the CPC Head in person or through mail stating his/her policy number, Mobile number and email address ( Email address should be written on capital letters so that no mistake will occur by the CPC personnel while data entry is to be done) requesting incorporation of the same in the System. He/She has to enclose self attested photo copies of policy bond or first page of the P.R.Book and identity proof (photo copy Aadhar or Voter Card).

2.   He will submit these to the CPC and take receipt for submission of application, generated from the System.

3.    The CPC personnel will then follow the procedure as same as change of address done. i.e scan the documents, do ECMS and Data Entry and then Quality Check &.Finally Approval.

4.     After approval.

The CPC personnel will send him/her the reply to his/her Email address.to the effect that ' Your mobile number and email address has successfully been incorporated in the System. You may now feel free to register your policy online, set your password as per your choice and perform all sorts business relating to PLI/RPLI, as and when, required without visiting any Post Office or CPC.


Previously India Post used to collect a transaction charge @ 2.04% for the payment of PLI/RPLI Premium via Customer portal, Now a patch has been deployed in the production environment by FSI-PLI Team, CEPT to change the transaction charges to zero. This move by India Post will definitely encourage the customers to pay their PLI Premiums online.

“Transaction charge on Payment via Customer portal is changed to 0”.



To see your PLI policy online, please register your policy details in the system. Please click on the link given. Then click on "generate customer id" then put your policy details, mobile number and email address, then click submit button. 

If your mobile number and email address is incorporated in our system, only then the submission will be successful. If the submission is successful, customer id and a link will be sent to your email address within next 24 hours. The link will be valid for next 72 hours. Within that period you are to set your password as per your choice by clicking that link sent to your email address.

Therafter you may login to your policy at any time and can perform all sorts of business relating to PLI snd RPLI. Even you may pay your premium using ATM debit cards. In that case extra bank transaction charge @ 2.04% will be deducted from your account.

Latest Update : “Transaction charge on Payment via Customer portal is changed to 0”

If your mobile number and email address is not incorporated to our system, you are to contact your nearest Head Post Office PLI CPC to incorporate the same in the system, you may also send your application through mail to the nearest PLI CPC.

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