Articles by "Finacle"

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Showing posts with label Finacle. Show all posts

Dear SPOCs, 

The following CBS functionality patches are deployed in production in this week, the details are shared below for further intimation to field units. 

1. SMS Alerts for change in CIF ID in CMRC Menu: 

​a. SMS will be sent to old and New Mobile numbers if the mobile number is changed in CMRC.

b. For mobile number addition in CMRC SMS will be sent to the newly added mobile number.

2. Correction of error message in PPF Loan Account Opening:

Displaying correct error message "LPPF account can be opened between 3rd and 5th FY of PPF account. Please select such account' during PPF loan account opening instead of current error message.

3. MIS Reports :

Last Balance report (SBA/TDA) reports are made available for SU users in MIS.

4. Error Message in CMRC for suspension functionality:

Proper error message "Active accounts are linked to the CIF. Hence cannot be suspended" during CMRC Suspend functionality if active accounts are linked with the CIF ID.

5. Agent commission Report:


Patch for fine-tuning Agent Commission Report to display records based on transaction SOL ID instead of SOL ID to which agent is attached.


Thanks & regards, CEPT - CBS Team

Finacle Menu : HDSAIP
This Menu is available for both counter PA and Supervisor. HDSAIP - Direct Selling Agent Inquiry and Print.

 
Invoke HDSAIP Menu in Finacle and select Function type as Display or Print the list of Agents available in the Particular SOL / SETID.
 

Displaying the list of DSA agents

If the user selected the option as "Display" then click on Go then the system will display the list of DSA agents for that particular SOL as shown in the below figure 
  • If the user want to view the MPKBY agents list the user need to select the following 
  • Scheme code from as "RDIPN"
  • Scheme code to as "RDIPN" as shown in the below figure
  • Then click on Go then the system will display all the MPKBY agents as shown in the below figure


Please check in HACLINQ to view ledger of 0382 and cross check debit and credit entries 

✓ Credit entries include amount which was released to shadow balance , but not regularized

That means , Balance = Effective balance + funds in clearing ( Released to shadow balance, but not regularized)

✓ Use HOIQ and enter Account field 0382 account, Instrument status
" Released to Shadow balance", in Set ID field enter Circle Set ID or HO SOL ID
to know the pending cheques which were released to shadow balance , but not regularized

✓ Cheques which need to be rejected, reject the same in Inward zone meant for outward rejects which will reduce the balance

✓ Cheques for which account opening is pending, then do account opening

Then,
Find out the reason for underutilized amount ( There are credits / excess credits , but no debits in 0382)

Please ask division to record findings and issue approval for transferring the excess amount ( excluding funds in clearing) from 0382 to 0101 with proper remarks

Thanks & regards,
CEPT - CBS Team

Error:
While Closing the SB Account, It may shows error message as GR3 - Referred Account closure | 0000


Solution:
  • The said error due to non removal of interest credit Account such as MIS/TD/SCSS. Before proceeding closure of an SB Account, all other linked account to be closed/ SI to be removed.
  • Once the linked SI removed from SB, the account closure may be done without error message.
  • If still, the error shown, wait till DC Closure and proceed the closure on next day without error.

Dear SPOCs,

It is observed that most of the SOLs are closing the cards without relevant reasons. Even for replacement of cards, closure is being initiated which is incorrect. Closure of cards should be done only if linked primary SB account is being closed.

If secondary SB account linked to the card needs to be closed, delink the account in CCMM menu and close the SB account on next working day.

Instruct the SOLs to hotlist and replace the cards for replacing the existing card with the new one and DO NOT close the cards for replacement.

Thanks & regards,
Incharge Operations, DOP ATM Unit
CBS-CPC, 4th Floor, Bengaluru GPO Building
Bengaluru-560001
Toll free - 18004252440
postatm@indiapost.gov.in

Dear Circle CPC’s,

A FDMS Patch is deployed in production. Please arrange to circulate below instructions to the SOLs on new procedure.
New procedure for MIS account closure by Cash:
• Maturity amount and PMI will get credited to 0340, as per current functionality.

• MIS bonus amount and interest on bonus will get credited to office account 0004, instead of 0340.

• Office account 0004 is a parking account, similar to MIS Sundry account.

• *Bonus + interest amount should be withdrawn by entering the closed account number as reference number in HTM main screen and in HTM-Minor subsidy details screen.

• HCASHPND of maturity amount & PMI, will be allowed only after the bonus + interest amount is withdrawn. If not it will throw error as "Bonus payment is not yet done for the account. Please use HTM to do the repayment"

• This procedure will ensure that the bonus payout by cash is reflected correctly in teller's cash position and SOL's daily report thereon.

Note: Reference Number (A/c Number that was closed) should be given both in Debit leg as well as in Credit leg.

Thanks & Regards,
Hariharan S
CEPT Chennai

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