Instructions to Sub Offices for smooth functioning and avoid Objections
This is regarding omissions and
mistakes occurred in SB transaction and the reason for raising OMs brought to
your notice for future guidance and to avoid such mistakes in future. All are requested to pay an additional effort
to minimize these mistakes and reduce the number of OMs.
1.
The
vouchers should be arranged by the
transaction ID wise, stitched and sealed
intact.
2.
Separate
consolidations for SO i.e. BRN and BO i.e. SDP should be forwarded along with
the vouchers. Total Deposit amount,Withdrawals amount, etc
should be written manually on the consolidation for each category along with
the No.of transactions.
3.
Closure
vouchers (SB - 7A) should invariably attach with SB-3 card documents.
4.
The
Account number, Amount and Transaction date should not be overwritten on the Vouchers
5.
In
respect of withdrawals allowed at Sub Office, compulsorily the SS should be
verified by the SB counter PA irrespective of the amount. When the amount exceeds Rs.5000/-, SPM also
should verify and put his initial in the appropriate place in token of having
verified.
6.
Date
stamps should be impressed legibly
in the SB3 cards, LOTs and vouchers.
7.
When the amount of withdrawal
exceeds Rs.20,000/-, payment should be effected only by cheque or by giving credit in Savings account of the
depositor, where the Cheque Number or SB A/C Number should be noted in
the acquaintance portion of the SB-7/SB-7(a).
8.
For
transactions exceeding Rs.10,00,000 for all categories and above the source of
income is to be obtained and kept in SO guard file, with the remark in the
voucher “SOURCE OF INCOME OBTAINED” AND SIGNED BY THE SPM WITH SEAL to avoid IR
paras.
9.
In
respect of AT transactions for various categories (MIS, 1 YR TD, 2 YR TD, 3 YR
TD, 5 YR TD, SCSS), the print out of the AT list generated in Finacle for each
category should be kept along with the consolidation and a separate voucher for
the AT amount duly signed by the SPM should be kept in the voucher bundle.
10. Any corrections in the consolidation must be
supported by an Error Entry copy.
11. Normally
Messenger service is not allowed for all Closure. (Dte Order No 15/2010). When it is specifically
required, the Payment should be made to the messenger only through account
payee cheque drawn in favour of the depositor, after receiving the letter of
authorization from the depositor.
12. Necessary
certificate should be
obtained both on the application and payment order side, while making payment
made to illiterate depositor Witness
should be obtained with full address.
13. When the deposit/withdrawal exceeds Rs.50, 000/-,
PAN particulars/form-60/form-61 to be obtained.
14. PAN number to be mentioned in the deposit form and
same to be updated in concerned
depositor CIF
15. If the Revised
SB3 card prepared for any closures , the
PA / SPM / APM should put their signature in the SB3 card after adding
the word “KYC documents verified and attached” with Copy of ID proof which is
self-attested by the Customer. All the supporting documents must have the date
stamp in it.
It is
requested to follow the above instructions, besides the rules and instructions
issued by the Department then and there. It is to be noted that, the rules
framed and instruction issued by the department will supersede the above
instruction and always hold good.
Postmaster / Supervisor SBCO