Articles by "KVP"

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Showing posts with label KVP. Show all posts

February 21, 2017 , ,
Following clarifications are issued, which may be circulated to all CBS Post Offices:- 
After following the existing procedure of issue of Duplicate Certificate and approval from the competent authority, Head Post Office shall do Duplicate passbook printing by the two steps mentioned below :- 
  • Use CSCACM to change the Account Statement option from 'Deposit Receipt' to 'Passbook' 
  • Duplicate PB issue date should be entered by the user​ in the relevant field provided in addition to changing the Account Statement field. 
  • Supervisor to verify the account in CSCACM 
  • Print passbook using HPBP
HO should maintain separate register for recording details of issue of such duplicate passbooks. If certificates issued prior to 1.7.2016, Registration number and physical certificate numbers should be entered manually in the Passbook under signature and designation stamp of Authorized Official.​ 

Circle Processing Centre (CBS)

February 16, 2017 , , ,
Sometime When We discharge the KVP or NSC, an error "Run Time error has occurred" is coming. The error is looking like below snap shoot.


Reason of Error :- When you see the screen shoot, you get the thing that the accounts of SOL are 45800100 and These are discharged at 31260501. So this error is coming while discharge the certificate in CSCCAAC

Solution :- First SOL Transfer In should be done for other SOL accounts in HACXFSOL and verify every account. Now these accounts are standing at Home SOL. You can discharge these accounts without any error.

February 04, 2017 , , , , ,
  • Generally in DOP we will open the accounts through agents if the customer opts but now a days when are trying to open the accounts(MIS/TD/NSC/KVP) we are facing the error.
  • The error mentioned is "The agent you input has not linked to the current scheme code,please setup it proper" in DOP Finacle
The error screen shot appears as shown in the below figure


From the above screen shot it is clear when the user trying to open KVP account system is showing the attached error.

Root cause of the above Problem:- 
The above will occur in one of the two following cases mentioned below in detail for the ease of the users in DOP Finacle

Case 1 :- If the said product is not added to the said DSA ID then the system will show the above error screen shot while opening the account

Case 2 :- Also check the field "Fixed commission start date" in the tab commission parameters by invoking the menu HDSAMM inquire function.


Solution for the above Problem :- 
The solution for the above mentioned 2 cases are mentioned below so that users can open the agent accounts without any error.

Case 1 :- If the said product is not added to the said DSA ID then the system will show the above error screen shot while opening the account

Solution :- Check in Products tab whether the said scheme code is added or not if not add the scheme code and try to open the account through agent system will not throw the error.

Case 2 :- Also check the field "Fixed commission start date" in the tab commission parameters by invoking the menu HDSAMM inquire function.

Solution :- Change the filed "Fixed commission start date" in the tab commission parameters by invoking the menu HDSAMM inquire function to current date(i.e., date should not be future date). Then try to open the account through agent system will not throw the error.

Even after rectifying the above steps even if the error occurs then report the same issue to your respective CPC to get the solution from the Infosys HD team.

July 06, 2016 , , , , , , , , , ,
Steps to to find the Misplaced Instruction No of Account Transfer (HACXFSOL) Transaction in DOP Finacle
  • Invoke Menu Option HAFI
  • The following the screen will be displayed 

  • Now Enter the SOL ID : __________
  • Table Short Name : ATT
  • Reference Number : Two times Space (Press the Space button two times)
  • Authorized : Select Not Authorized
  • Go (F4)


Now you will get the following screen where you can find the misplaced instruction number of the account transfer operation done in menu option HACXFSOL

July 02, 2016 , ,
Step by Step NSC/KVP Account Opening Procedure Issued On or After 01-July-2016 :

  • Invoke the menu CMISAOP
  • In this screen choose Product group as NSC8 for issuing NSC and choose KVN for issuing KVP. See the image below.




For this explanation I'll choose NSC8 as option. Same procedure can be followed for KVP also.

  • After choosing NSC8 in product group, now click on searcher beside Scheme Code. You will get a screen as shown in the image below. See the image.

  • In this screen just click on the Scheme Code. In future just remember the scheme code as NSC16 and enter directly without clicking on the searcher.
  • After clicking on the scheme code, you will get a screen as shown in the below image. See the image.


Just click on GO. After Clicking on GO you will get a screen similar to screen of account opening of MIS and TD.
Just fill out the required fields like
  • Enter the mode of operation
  • Enter the deposit amount and mode of deposit
  • Enter related party details if account is a joint account
  • Enter Nominee details if any
  • Choose documents received as no.
After that Click on Submit. After clicking on submit button screen will show the FLOW details as shown in the below image. Note down the interest which you should write on the passbook.



  • That's it click on SUBMIT button again and note down the account number.
  • Verify this account number in supervisor login using CMISAOPV.
  • Ok now see the below image once.
  • In the image i noted three items as 1,2,3. If you see those fields you can clearly observe that, we are doing NSC issue. Always keep an eye on them and do not choose NSC for KVP or, MIS for NSC and vice versa. Mistake possibilities are very high.
  • So before you hit the submit button please see those fields once.
  • Also note down the maturity date to write on the pass book.
  • Now same procedure can be followed for issuing KVP also. Choose product group as KVN. Then click on searcher beside scheme code. You will get a screen as shown below.

Click on KVP16 and remember the code. And follow the same steps as in NSC issue.

March 11, 2016 , , ,

Procedure for issuing the Duplicate certificates of SO's in HO in DOP Finalce


  • Generally Duplicate certificates of HO will be issued by the HO postmaster in the Postmaster login using the menu HDUDRP(Duplicate Deposit Receipt Print)
  • If we want to issue the duplicate certificates of SO(Sub Office) in DOP finacle SO supervisor or postmaster can't issue,  it should be done only HO Postmaster.
  • Step by step procedure to issue the duplicate certificates if SO's is mentioned below.

Step by Step Procedure to issue Duplicate Certificates of SO's in DOP Finacle

  • First transfer the certificates from the SO(Sub Office) SOLID to HO( Head Office) SOLID using the menu HACXFSOL (Account SOL transfer menu) then finally submit. System will generate the instruction number note it down.
  • Verify the instruction number in the menu HACXFSOL.
  • In the next step take the duplicate certificates inventory using the menu HIMC (Inventory movement menu) from ZZ-EXT to DL-DL and then finally to DL-DL to EM-empid(Postmaster id) i.e., take the inventory from external source and give it to Postmaster login then finally submit.
  • System will generate the instruction number note it down and verify in the another Supervisor.
  • Then in the next step proceed for printing of Duplicate certificates in the Postmaster login using the menu HDUDRP.
  • Finally after successful printing transfer the certificates from HO SOL id to respective SO SOL ID using the menu HACXFSOL submit note down tran id and verify.

February 16, 2016 , , , , , ,
Menu HCAACTD can be used to perform trial closure on MIS/TD/SCSS/Matured NSC&KVP  accounts. As displayed in the screen shots below , the interest amounts can be viewed at the result page:

(a) Invoke HCAACTD, choose function as L-Trial Closure and provide Account Id. Click anywhere and wait for the name of depositor to be displayed. Once name is displayed, tally name with the name mentioned in Passbook so as to confirm that correct account number is entered. The closure value date and withdrawal amount will be auto populated by the system.
(b) On clicking GO, the account information tab will display the account details
(c) The closure details such as Close Mode and  Repayment A/C ID have to be provided in the closure tab
(d) The Closure Reason Code (and Closure remarks) have to be provided in Closure Exception Tab. This is mandatory to enter to get correct closure value.
(e) Once all the details are entered correctly, sclik on ubmit
(f) On Submit , the result page is displayed that will contain all the required information on the account as well as the interest transactions on the account
(g) Go to menu HPR to see the report wherein net amount to be  paid to the customer will be shown

(h) Bonus if any for MIS accounts, will not be shown in the closure details screen, but will appear in the report generated in HPR during trial closure.

September 01, 2015 , , ,

Step by Step procedure for Bulk Discharge of NSC/KVP

This bulk discharge can be used only for MATURED NSC/KVP certificates. Maximum of 50 certificates will be closed at a single time. If a registration number contains more than 50 certificates, first 50 certificates will be closed and the balance to be closed by invoking the menu 2nd time.

Registration number and CIF ID are mandatory for bulk discharge.

This option cannot be used for Premature closures and Claim closures

CNSBCV

a.      Invoke the menu CNSBCV thru OPERATOR

b.      Select the function CLOSE

c.       Enter the registration number

d.      Enter the CIF ID

e.      The Closure reason code – NORML (Normal) will be auto populated

f.        Closure value date will be auto populated

g.      Repayment account to be entered. Repayment account can be POSB account of the customer. In case if the customer is not having SB account, by default the maturity proceeds will be transferred to Postmaster Cheque account (0340). If the repayment account

h.     Product type to be selected either NSC or KVP

i.        Click on SUBMIT




Processing will happen in backend and report will be generated

June 22, 2015 , , , , , , , , ,
IES (Signature Inquiry Result) command is used for viewing Photo & Signature. The method of using this command is given below.

  • Menu Shortcut - IES
  • GO
  • The following screen will be displayed.
  • Fill The CIF ID -
  • Fill The A/c ID -
  • Click GO
  • The following screen will be displayed

  • Click ether signature or Photograph
  • The following screen will be displayed

February 14, 2015 , , ,
This process should be adopted only if customer applies to discharge all certificates issued under one registration number on the same day. With this process all certificates under one registration number can be discharged but certificates will be discharged 50 at a time and payment can be made by Postmaster Cheque only or maturiry proceeds can be transferred to Savings Bank account of the customer.if available . When this menu is invoked, if certificates are less than 50, all the certificates will be discharged. If certificates are more than 50, this process has to be repeated again with same Registration number and CIF number. It will continue to select next 50 certificates till all certificates under that registration number are discharged.

Closure by Counter PA :- 
Step 1-Enter CNSBCV menu and select Z-Close.
Step 2- Enter Registration number and CIF ID.
Step 3 – Enter the repayment account if maturity proceeds need to be transferred to PO Savings Bank of the cusomter. If POSB account not available, leave this repayment account id as blank.
Step 4- Click on Submit..
Step 5- Go to HPR and see NSC Bulk Closure Success or failure Report after 10 minutes.

Verification by Supervisor :-
Step 1- Enter CNSBCV and select V-Verify.
Step 2-: Enter registration number and CIF ID. Repayment Account will get auto populated. It will be Postmaster repayment account from which Cheque is to be issued i.e 0340 if POSB account is not entered.
Step 3 : Click on  Submit.
Step 4 :- Go to HPR after 10 minutes and Check Success/Failure Report.
Step 5 – Details of maturity proceeds will be available in the success/failure report.

If Supervisor wants to Cancel the Operation due to any reason, X-cancel option should be selected before verification. After verification, there is no option to cancel the same.
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