DOP Core Solutions

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Validation added in Outward and Inward zone

Dear SPOCs,

The following validations are added in Outward and Inward zone related menus to curb irregular practices and to prevent few operational issues

HOCTM :

1. Validation is built for HOCTM menu such that if zone date selected (entered) is less than BOD date, lodging the cheque in the zone will not be allowed. It is available for “Add” function. This Validation triggers after click on Go.

2. Lodging of cheque in HOCTM, is allowed for accounts of scheme codes SBGEN, SBCHQ, SBBAS and specific office accounts 0382, 0017, 0410(DBT)

HMCLZOH:

3. Validation added in HMCLZOH to restrict opening of zone with zone date greater than the BOD + x number of working days. x is maintained as “2”

Ex: If BOD date is 30th Sept 2018 .and next two days are holidays (1st -2nd Oct), then zone can be opened for 30 sept,3rd oct and 4th oct 2018.

HICTM:

4. Validation added in HICTM. Inward clearing and Inward reject of instruments, is allowed only for accounts of scheme codes SBCHQ,SBPEN,SBSAN.

5. Outward reject of instruments is allowed for accounts of scheme codes SBGEN, SBCHQ, SBBAS and specific office accounts 0382, 0017, DBT

Thanks & regards,

CEPT - FSI Team

FAQ's - Inward and Outward Clearing in DOP Finacle

January 11, 2017 Cheques Clearing , FAQ , Finacle , Inward Clearing , Outward Clearing

1. What is Inward Clearing?

Inward clearing is a cheque drawn by a drawer (DoP customer) from a drawee bank (DoP) in favor of a customer belonging to other bank which is the presenting bank.

2. What is Outward Clearing?

Outward clearing is when cheques drawn by other bank customers are presented for clearing by presenting bank (DoP) in favor of their customer (DoP customer) to drawee bank for clear funds.

3. How do I open a zone in finacle and make entries in the zone?

For Inward Clearing zone can be opened by using menu option HMICZ and respective entries can be made in the zone by using HICTM menu.

For Outward Clearing zone can be opened by using menu option HMCLZOH and respective entries can be made in the zone by using HOCTM menu.

4. What are the steps to be followed in case of Inward Clearing zone?

In Inward Clearing below step by step process can be followed:

a. Open zone in HMICZ using function ‘O’.

b. Make entries manually using menu HICTM or for bulk entries use menu HRMI to upload a file.

c. Authorizer to login and use menu HMICZ menu to suspend the zone.

d. Then invoke menu HICTM to verify the entries uploaded.

e. Then invoke validation run report in HMICZ.

f. Check HPR validation report for any discrepancies in the accounts under clearing.

g. Then invoke HMICZ revoke the zone so that action can be taken on accounts with discrepancy.

h. User to appropriately take action by rejecting the instruments in HICTM

i. Authorizer to verify the modified instruments in HICTM.

j. Then invoke HMICZ suspend the zone.

k. Invoke HMICZ check for account statistics and check for fields received but not listed and listed but not received and make sure it is zero so that unnecessary credit to short claim and excess claim account can be avoided. Posting can be invoked after checking the account statistics screen.

l. Once posting is complete proceed with closure of zone in HMICZ.

5. What if my zone is not getting posted?

a. Check for error report in HPR.

b. Check HICTM if all instruments are verified

c. Check validation status in HMICZ to be complete

6. How do I check the status of individual instruments lodged in Inward Clearing from front end?

Invoke menu HICI and give account number and click on GO.

7. What if my zone is locked?

Invoke menu HUNLKZ to unlock the locked zone.

8. What if duplicate instrument is added in the zone?

Section A – shows the Information when the issue is faced.

If duplicate instrument is added in the zone and user did not check the validation report and posting has been initiated. In such case system will create a partly posted transaction with un-posted part tran in entered status and consolidated amount in SHORT CLAIM account for all the duplicate cheque entries.

Section B – shows steps to be taken to solve the issue

In such cases user to follow below approach:

Mark the duplicate instrument as rejected with appropriate reject reason code. Also see that if any charges are applied to the customer, the same need to be reversed / amount of the charges to be collected can be made as “zero” in HICTM screen. Please refer the below document for step by step process.

9. What are the steps to be followed in case of Outward Clearing?

a. Open zone in HMCLZOH using function ‘O’.

b. Make entries manually using menu HOCTM or for bulk entries use menu HCLUPLD to upload a file.

c. Authorizer to login and use menu HMCLZOH menu to suspend the zone.

d. Then invoke menu HOCTM to verify the entries uploaded.

e. In case of any bank not participating in return clearing for Inward invoke menu HMARKPND to markpend all those instruments or bank as a whole to hold these instruments.

f. Then invoke HMCLZOH to release the zone to shadow balance.

g. For rejection of outward instruments user to open inward zone OWRTN-MICR.

h. User to appropriately take action by rejecting the instruments in HICTM

i. Authorizer to verify the modified instruments in HICTM.

j. Then invoke HMICZ suspend the zone.

l. Once posting is complete proceed with closure of zone in HMICZ.

m. Similarly in HMCLZOH, initiate regularization of the zone and proceed with closure of the zone in HMCLZOH.

10. What if a customer had deposited a non DoP cheque in outward clearing and funds are not available in the account?

User to invoke HOIQ menu to check the status of the deposited cheque.
Check HACLI to check for field “Funds in Clearing”.

11. How do I check the status of inward and outward zone?

Invoke HMCLZOH for outward clearing and inquire on the zone status.
Invoke HMICZ for inward clearing and inquire on the zone status.

12. What if I have all part transaction released to shadow balance have not been posted?

Invoke HMCLZOH to check the status of the zone. If in released status proceed with regularization.
Invoke HTM and post the transaction.

13. What if regularization of zone is not happening?

Invoke menu HMARKPND and check for any mark pending done for any instrument or bank. If record exists, invoke menu HREVPND for revoking the mark pending done. Post this regularization can be done in menu HMCLZOH.

14. What if a wrong date (stale date or future date which is more than 3 months from existing date) is entered?

User to check validation run report and modify the record in HICTM and correct the date.

15. What if accounts in outward clearing have received the credit and the zone status shows as released to shadow balance?

This is due to mark pend done on some instruments in menu HMARKPND and regularization done in HMCLZOH where other than mark pend instruments receive the credit and others remain in released to shadow balance along with the outward zone MICROW. Invoke HREVPND to revoke the mark pend and proceed with remaining zone regularization of zone in HMCLZOH.

Inward Rejection Procedure in DOP Finacle

January 01, 2017 Cheques Clearing , Finacle , Inward Clearing , Inward Rejection

The POSB cheques can be presented at different banks for various purposes by the POSB customers.
Those cheques will be sent to clearing house and then from clearing house the cheques will be sorted and sent to the respective Post Offices for clearance.These cheques are called as "Inward Cheques"
In simple terminology Inward cheques are those "The POSB cheques presented at different banks for clearance".
But in Inward cheques some of the cheques may not clear due to the various reasons those cheques should be rejected in the application.
Cheques sent in Inward zone and rejected for various reasons is known as Inward Rejection.

Brief Procedure to Handle the Inward Rejection :

In counter PA------ Use HICTM---Function as ADD----- Add the cheque by entering all the required criteria such as account number,amount,transaction code and cheque number and select the carve option as "NO" and then finally click on Submit.
In Supervisor---Use HICTM---- Verify the added cheque by the counter PA
Again In Counter PA----- Use HICTM-----Function as Modify and then enter instrument number----Select the Rejection as Inward and then Enter the Presenting Bank sort code and then submit.
In Supervisor-----Use HICTM verify modification done by the counter PA.
In Supervisor --- Suspend the zone---Verify the cheques(HICTM)--Validation Run---Validation Report---Post the Zone---Close the Zone.
After Closing the zone, For the rejected cheques the system will collect charges (Rs 50/-) and this transaction (system generated) will be in the entered state hence kindly post the transaction using the menu HTM(Function as Modify).
Finally cheque the ledger of the customer account using HACLI.

Step by Step Procedure of Inward Rejection in DOP Finacle:

Open the inward zone in the supervisor by using the menu HMICZ this is a supervisor menu.
Invoke the menu HMICZ in the supervisor as shown select the function as "Open Zone" and enter the Zone code as "MICR" as follows

Then Click on Go then the system will ask to enter the total advice amount and total no of instruments in the zone as show

Then click on submit then the system displays the message zone opened successfully.

At Operator Level

Invoke the menu HICTM Select the function as "ADD" and enter the zone code as "MICR" as shown in the figure

Then click on GO then in the next screen enter the following
Enter the Account number :
Enter the Amount :
Enter the Instrument number :
Select the carve as "NO" as shown in the below figure

Then click on Submit then the system will show the message All instruments added successfully.

At Supervisor Level

In Supervisor login invoke the menu HICTM and select the function as "VERIFY"
enter zone code as "MICR" as shown

Then click on GO as shown then system display the screen as shown

Then click on accept then system will show the list of instruments added by the operator as shown

Then click on submit then system will show the message instruments verified successfully as shown.

At Operator Level

Invoke the menu HICTM and select function as "MODIFY" as shown in the below figure

Then click on GO then the system will ask the instrument number, enter the instrument number which you would like to modify(in our example 012363) as shown in the below figure

Then click on Accept then the system show the below screen as shown

Then select the Reject as "I-Inward" then click on the icon beside this column as shown

Then the system will show the following screen then select the Reject reason code from the list of reasons available in the system

Then select the reason code form the above list and submit If anyone want to know the charges screen click on the charges button then system will show the below screen.

Click on Accept and then finally submit.

Then click on Additional details icon as shown to enter the presenting bank sort code i..e, MICR code of the presenting bank as shown

Then the system will show the below screen in this screen, In this screen enter the presenting bank sort code(MICR code) as shown

Click on OK and submit the insturment then the system will display instrument modified successfully.

At Supervisor Level

Invoke HICTM and select the function as "VERIFY" and enter the zone code as "MICR" then click on Go as shown

Then click on GO as shown then system display the screen as shown

Then click on accept then system will show the list of instruments added by the operator as shown

Then click on Submit to verify the modification.

In Supervisor --- Suspend the zone---Verify the cheques(HICTM)--Validation Run---Validation Report---Post the Zone---Close the Zone.
After Closing the zone, For the rejected cheques the system will collect charges (Rs 50/-) and this transaction (system generated) will be in the entered state hence kindly post the transaction using the menu HTM(Function as Modify).
Finally cheque the ledger of the customer account using HACLI.

E3813 - Carving could not be done as there are scheme errors

February 03, 2016 Errors & Solutions , Finacle , Inward Clearing

Many of you have encountered an error "E3813 - Carving could not be done as there are scheme errors" while submitting the entered the cheques in inward clearing zone. If you can identify the cause of this error then you can easily solve it.

The following are some of the causes for this error and the solutions respectively.

Causes :

The account does not have the sufficient balance to pass the cheque you have entered.
The cheque number you have entered was not issued to this account
The cheque number you have entered is already passed.

Solutions :

You can directly check the available balance in an account while entering the cheques in HICTM itself (or) you can do the ledger inquiry by invoking menu option HACLI
To find whether a cheque book is issued to an account

Invoke menu option HCHBM
Select Function : Inquiry
A/c ID : SB Account Number
Click Go

To find the whether a cheque is already passed

Invoke menu option HCHBM
Functin : Inquiry
A/c ID : SB Account Number
Click Go
Click View Details

Step by Step Process of Inward Clearing in DOP Finacle

January 27, 2016 Cheques Clearing , Finacle , Inward Clearing

Overview :

Ø Inward clearing is a process whereby the HO dealing with clearing house receives various types of negotiable instruments that are drawn on it by the customers

Ø Finacle CBS Processes include:

· Opening of zone to enable the entry of instruments.

· Lodging of instruments in order to pass or reject them.

· Verifying the zone

· Run through the processes of suspend, validate and posting of the zone

· Close the zone

· Inquiry and Reports

Ø Other Processes:

Ø Revoke suspension

* When the zone is suspended, the user cannot add any records/instruments. To enable this, suspension of zone should be revoked. This is done by invoking HMICZ menu with function (R)- Revoke

Ø Unlock zone

* If for any reason during the inward clearing processes, the system results in a fatal error, the process gets terminated abnormally and the zone gets “locked, To resume, the user has to invoke the menu HUNIZ and unlock the zone.

Step by Step Process

Ø Supervisor has to invoke the Menu option “HMICZ” to open the Zone

Now provide all the details as mentioned below :

Function : O – Open

Zone Code : MICR

Click Go

Cheques Clearing Process Overview in DOP Finacle

January 10, 2016 Cheques Clearing , Finacle , Inward Clearing , Outward Clearing

Cheque clearing is the process of moving a cheque from the bank in which it was deposited to the bank on which it was drawn, and the movement of the money in the opposite direction. This process is called the clearing cycle and normally results in a credit to the account at the bank of deposit, and an equivalent debit to the account at the bank on which it was drawn.