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Showing posts with label Finacle. Show all posts

June 11, 2019 , ,

ACCOUNTS OPENED IN CONTRAVENTION OF RULES
(SB Order 09/2018, POSB(CBS) Manual Page No. 27 &28)


25 (1) If an account is opened in contravention of the P.O.S.B. General Rules, 1981, the account should be closed under the orders of the Head Postmaster. No further transaction should be allowed in it. If any annual interest has been credited in the account, it should be adjusted at the time of closure of the account through the register of rectification of interest and a remark of adjustment made in the ledger folio. A written notice in the following form should be sent to the depositor indicating the irregular opening with a request to close the account within 30 days of issue of notice and take the withdrawal payment personally or through an agent. If the depositor does not comply with the request within 30 days, the account may be closed and the amount remitted by crossed cheque after deducting the interest if any already paid.


SPECIMEN OF NOTICE

NOTICE
Dear Sir/Madam,

It is noticed that your account No. ……… has been opened in contravention of rule (4) of the Post Office Savings Account Rules, 1981. As no interest is admissible on the deposits in such account vide rule 17 of P.O.S.B. General Rules, 1981, I request you to close the account immediately. You may present your pass book at …… office together with an application for withdrawal and receive payment of the amount at your credit either personally or through an agent. If, however, you failed to close the account within 30 days of issue of this notice, the amount will be remitted to you by cheque after deduction of amount of interest if paid any and the postage charges from the amount at credit.


Yours faithfully,
Postmaster

(2) At the Head Office: - If an account had been opened at the head office, action for its closure will be taken in the usual manner when the pass book is presented by the depositor. Since no interest will be admissible, care should be taken to see that annual interest, if any, allowed on the account prior to the issue of the notice is adjusted from the balance at credit while making the payment.
Note: When the fact of opening the account in contravention of Rules come to the notice, supervisor has to take steps to freeze the account immediately so that no further transactions can be done in such accounts.

(3) At the Sub Office including its Branch Offices: - In case the account had been opened at sub/branch office, sub postmaster will send a notice to the depositor The notice should contain instructions to the effect that no further transaction should be allowed in the account. The balance in the account as in the sub office record as also the amount of annual interest credited to the account, if any, that has to be adjusted at the time of closure of the account should be intimated. When the pass book is presented at the sub office and the balance in the pass book tallies with finacle, the sub postmaster should take action to close the account without further reference to the head office and return his copy of the notice along with the warrant of payment.
Note: When the fact of opening the account in contravention of Rules come to the notice, sub postmaster has to refer the case to head office along with prescribed documents to freeze the account immediately so that no further transactions can be done in such accounts

(5) In case of branch office, the application for withdrawal and the pass book will be received in the account office which should take action to authorize payment and return the warrant of payment and the pass book to the branch office. In case, there is a difference between the balance in the pass book and balance in Finacle CBS Application, the pass book and the application for withdrawal should be sent to the head office and further action taken in accordance with the instructions received from the head office.

Source: SB Order 09/2018, POSB(CBS) Manual Page No. 27 &28

June 01, 2019 , , ,
If the POSB account is not linked to IPPB account while opening account, it can be linked subsequently on customer request. Following is the procedure for linking POSB account with IPPB account
Finacle command used for linking is CLDPOSB
Same command is also used to delink account
Following screen will appear
Select Function - Link
Enter IPPB Account Number. On clicking tab details like Aadhaar number, Name of customer and mobile number will automatically come.
Enter POSB Account number and DOP CIF ID
Select consent and Agent Declaration
Click on Generate OTP
Enter six digit OTP and press tab to enable Validate OTP.
On clicking Validate, message for successful linking will appear

February 12, 2019 ,
Dear All,

This unit is receiving huge number of complaints regarding non-receipt of SMS alerts for the transactions done by POSB customers which may result in misappropriation of funds. Respective counter PA and Supervisor will be held responsible in case if any ATM card is issued without updating valid mobile number at CIF level. The list of such accounts are pushed in SFTP path mentioned below. Please download the file and extract the data pertaining to your circle and circulate the details to the respective SOLs to get mobile number updated immediately.

The cards will be blocked by the date which was already communicated vide this office email dated 05 Feb 2019, if mobile numbers are not updated on time.

Circle wise consolidated list is as under :

Circle
Count
ANDHRA PRADESH
107630
TAMILNADU
92052
BIHAR
70356
KARNATAKA
64434
WEST BENGAL
60746
MADHYA PRADESH
53031
UTTAR PRADESH
46384
RAJASTHAN
39227
ORISSA
38543
GUJARAT
37916
TELENGANA
37191
KERALA
36082
MAHARASHTRA
35087
PUNJAB
29725
DELHI
23150
JHARKHAND
13537
ASSAM
11189
CHATTISGARH
10137
UTTARKHAND
10006
HIMACHAL PRADESH
9999
HARYANA
8021
NORTH EAST
5415
JAMMU KASHMIR
2871
Grand Total
842729


Path for downloading the detailed excel file.

/CBSDM/incoming/Production/WebPage/DOP_REPORTS/ATM cards issued without mobile numbers

Password to open the file : NAU@2019



Thanks & regards,
Incharge Operations, DOP ATM Unit
CBS-CPC, 4th Floor, Bengaluru GPO Building
Bengaluru-560001
Toll free - 18004252440

February 08, 2019 , , ,
Dear All,

This unit is receiving huge number of complaints regarding non-receipt of SMS alerts for the transactions done by POSB customers which is resulting in misappropriation of funds. Respective counter PA and Supervisor will be held responsible in case if any ATM card is issued without updating valid mobile number at CIF level. If not updated by 15 Feb 2019, all the ATM cards without mobile number at CIF level will be blocked centrally by NAU without any prior notice.

Hence below mentioned message should be prominently displayed in notice board, counters, DOP ATM premises and where ever feasible in regional language as well as in English.

"Dear POSB customer, Please get your mobile number updated at your home branch PO immediately for receiving SMS alerts. Your DOP ATM card will be blocked with effect from 15 Feb 2019, if mobile number is not updated.."



Thanks & regards,
Incharge Operations, DOP ATM Unit
CBS-CPC, 4th Floor, Bengaluru GPO Building
Bengaluru-560001
Toll free - 18004252440
postatm@indiapost.gov.in

January 31, 2019 , ,
Dear all,

I am directed to convey the following

This is regarding the Interim solution for the issues reported on account of streamlining debit entries in office account 0382.

Post offices were not able to open new accounts or subsequent deposits due to following reasons.

1. POs where cheques were cleared and credits available in 0382 office account , but the debit balance was made zero on 21/01/2019 for the office account ( 0382).

2. POs where cheques were not lodged but office account 0382 was debited directly for opening new account and subsequent deposits. These POs have not followed the mandated cheque clearing process.

Though instructions were given to utilise the credits in 0382, many SOLs have failed to open new accounts / subsequent deposits for the credits which were available in 0382.

It is seen that many HOs are not using zone operations for cheque clearing. POs are directly debiting funds after cheques are cleared. Validations have been built to restrict transfer in CXFER. POs are requested to follow cheque clearing process scrupulously to ensure that sufficient funds are available in office account 0382 after regularisation of cheques. It is seen that only 3876 SOLs have credits in 0382 and 157 SOls are having credits in 0017 through zone operations for the month of January 2019.

It is suggested that the concerned HOs can lodge the cheques once again and credit 0382 account post approval of the concerned Division. These relodged cheques should not be sent to clearing house again as these cheques have already been accounted. We can allow this re-lodging till 29/01/2019. SOLs can regularise the zone and cheque amount can be utilised for deposits/account opening with the original clearing date as value date. This will also ensure that the SOLs under scenario 2 explained above, will commence zone operations and proper utilisation of 0382. Divisions to ensure that relodging is completed before 29/01/2019.

Cheques pending for account opening/subsequent deposits to be consolidated and lodged on same day after approval from Divisional head. It is responsibility of the POs to ensure that only those cheques which are cleared and accounted already but not utilised for account opening/subsequent deposits to be lodged again.

Please revert in case of any issues.

This has the approval of DDG FS sir.

Thanks and Regards...

Gopinath S
Inspector Posts
Data Migration Command Centre(CBS)
Chennai 600 002

January 29, 2019 ,
Dear Sir/Madam,

I am directed to convey the following

This is regarding marking of PPF loan accounts as failed during EOY loan interest recovery batch due to difference in SOL/CIF.

a) PPF account and PPF Loan account in different CIFs and
b) PPF account and PPF Loan account in different SOLs

Solution for above 2 issues. POs are requested to

1. Merge PPF Loan accounts with PPF account CIF for scenario (a)

2. Transfer PPF loan to SOL where PPF account stands if balance is not 0.

It is also seen that some PPF Loan accounts are having zero as balance amount and hence may be closed after checking whether interest recovery has happened correctly. Interest to be collected if not recovered.

EOY loan interest recovery batch will mark these loan accounts as failed due to the difference in SOL/CIF. The  list may be circulated to the concerned SOLs for immediate necessary action.



Please treat this as urgent.
[11:30 AM, 1/29/2019] SA1. ROHIT THAKARDA: After setting and installing IPPB In internet explorer 11. 
Finacle open after selecting Fincore page blank (white)
Any solution.?
[11:40 AM, 1/29/2019] SA1. ROHIT THAKARDA: Any one have Service pack1 for 64bit?
[11:43 AM, 1/29/2019] +91 91642 65549: Sir kindly send any setting in for ippb login at csi domain user please?
[12:17 PM, 1/29/2019] SA1. Shashank dwivedi: Sir,

Any one have rollout 2 installation folder download path
[2:45 PM, 1/29/2019] +91 99791 10730: Finacle status?
[3:41 PM, 1/29/2019] PA1. sanjaykrmkr2: Kindly share postal order payment by cheque in pos and csi
[5:21 PM, 1/29/2019] SA2. Manimaran. A.: Brother... how to create post box data base..
now un able to book post box transaction through pos

January 21, 2019

Dear Sir/Madam,

Patch for nullyfying balances in 0382 will be done today by 1800 hrs.

POs were requested to open new accounts/subsequent deposits for the cheques which have been cleared and funds available in 0382. It is still seen that may POs have not cleared the pendency for the funds lying in 0382.

POs may be instructed to open accounts/subsequent deposits for the cheques cleared before 1800 hrs today itself. HOs are requested to kindly share the clearance intimation to concerned offices immediately.

Please treat this as urgent.

Thanks and Regards
Gopinath S Inspector Posts
Data Migration Command Centre(CBS)
Chennai 600 002
9962067155

January 03, 2019 , , ,
New Reports deployed in Finacle MIS Server in HFINRPT Menu 

Respected Sir/Madam, 
The following are the new reports deployed in MIS server in HFINRPT Menu.This url is accessible for Supervisor, SBCO Supervisor, System Administrators, Users with auditor role (IPs,ASP, Divisional Heads).

1. BO Details report
This reports gives the list of Branch Offices along with their BO codes under the given SOL ID. SOL ID is the input criteria. Report will be generated and viewed through HPR menu . This BO code is useful in HACSP and other menus. 

2. Report of No. of Live accounts including BO for Scheme Type - SBA
This report list the live account in SBA schemes viz SBGEN, SBBAS, SBCHQ, SSA, PPF,NSS,etc. with address, DLT and BAT. This report can be generated BO wise also if BO code is given as input criteria. The following columns are available in this report 

SNo.Account NoCust NameCust CIF IDCust2 NameCust2 CIF IDCust3 NameCust3 CiF IDAddressAcct TypeBATDLTSTATUSLoan acct No.BO Name 

This report will be very useful for generating Cent Per Cent verification reports, BO accounts. 

Note: Please see to that no separate requests to be given to CEPT team for generating Cent Per Cent verification reports. This can be generated at PO end itself. 

3. Report of No. of Live accounts including BO for Scheme Type - TDA
This report list the live account in TDA schemes viz RD,TD,NSC,KVP etc. with address, DLT and BAT. This report can be generated BO wise also if BO code is given as input criteria. The following columns are available in this report 

SNo.Account NoCust NameCust CI​F IDCust2 NameCust2 CIF IDCust3 NameCust3 CiF IDAddressAcct TypeBATDLTSTATUSFreezed/Disc reasonLoan acct No.BO Name 

This report will be very useful for generating Cent Per Cent verification reports, BO accounts. 

Note: Please see to that no separate requests to be given to CEPT team for generating Cent Per Cent verification reports. This can be generated at PO end itself. 

This is for your kind information. 

​Thanks and Regards, 

DOP Reports Team 
CBS-CEPT, Chennai - 600 002 
044 - 28524482(ext-212)​​​


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