Dear All, Secretary Posts reviewed the CSI situation with the Government Business Head of TCS today. TCS has assured that they are working on the technical issues through the weekend and will come up with the status on Tuesday. Based on the report/solution and progress report from the field, a decision will be taken on further course of action. All rollouts may be kept on hold till further notice from Directorate. The immediate priority is to restore operations and accounting to a stable level.
In the meantime, I would request that please concentrate on pre rollout activities as we will have to accelerate rollout after the technical issues are fixed. Also please take this time to focus on service book digitization which is also lagging. Training may please continue as planned.
There are problems and these have been taken up the highest level. We have to tackle this with patience. Hopefully, a more conclusive status will be posted next week.
Regards, B.P.Sridevi, DDG Technology.
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