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Showing posts with label McCamish. Show all posts

January 06, 2020
Dear SPOCs,

FSI has provided following solutions for the disbursement issue which has cropped up recently :-

User who is trying to do disbursement which is not from selected/updated office code against the disbursement voucher.
Solution:
  • Office of indexed request is updated as disbursement office. (for old cases only, new cases traversing through DE will have selected office)
  • Same office users who are having access for disbursement, can do the disbursement.
  • Requests which are on QC, Approval without Disbursement office selection are not able to do the disbursement.

Solution:

  • For such cases, QC, Approver users have to redirect request to DE.
  • At DE stage Disbursement office has to be selected and submitted to QC.

If issue still persists , please email.

With regards

FSI-PLI TEAM

Centre for Excellence in Postal Technology
Chennai Chapter, Chennai 600 002
Ph; 044-28543481

January 05, 2020
PFA the list regarding the queue access which are to be provided to users of various designations.

Also following validations are provided :

1. If user belongs to an office for which selected queue access is not eligible but for selected DoP designation that particular queue access is appropriate then system will throw error “Based on the role/office selected, user is not eligible for any queue access”. This is applicable vice versa.


2. System will throw an error as “Based on the role/office selected, user is not eligible for any queue access” if the No Queue is applicable for selected Designation.


3. If while updating a user , system administrator changes the office type but does not change the queue then system will throw an error.


4. If while updating a user, system administrator changes the queue access but does not change the Office type then system will throw an error.


5. If system admin belongs to CPC and approver is also from same CPC then also system admin will not be able to provide approver queue access. It will be done by System admin above CPC.


6. If system admin belongs to DO/RO/CO/PLID then s/he should be able to provide approver queue access to CPC level users.


7. If system admin belongs to DO and approver is also from same DO then also system admin will not be able to provide approver queue access. Same applies for RO level system admin also.


8. CO level system admin can create approvers at all levels.


Thanks & Regards,
CEPT PLI Team

Queue_Access_Restriction_1.xlsx

December 27, 2018 , ,
Documents required for processing Death Claim:
1. Original Premium Receipt Book
2. Original Policy Document
3. Death Certificate
4. LI-9 (b) (Claim application)
5. Medical certificate if the cause of death is other than Accident / Suicide/ Murder. 
6. FIR & Postmortem Report in case of Suicide/Accident/Murder. 
7. Claimant statement

Procedure to be followed while processing Death Claim cases: 
On receipt of claim application, the eligibility has to be checked along with the remission period. The Remission period is given below: 

Death occurred (from date of acceptance of the policy)Remission period
Within six months Grace period (30 days)
6 – 12 months30 days + Grace period
12 – 24 months60 days + Grace period
24 – 36 months90 days + Grace period
More than 36 months11 + 1 defaults
Policy lapsed but having more than 36 credits.Eligible for auto paid up value. 

1. If the death occurred within the remission period then the case is eligible. 

2. If the nominee of the policy is minor then the guardian has to claim the amount. 

3. If the nominee is also deceased then legal heirs has to claim the amount by submitting the legal heirship certificate (in which the claim value (Sum assured + Bonus) does not exceed Rs. 100000/-). For the policies exceeding claim value Rs. 100000/- Succession certificate has to be obtained from the legal heirs for settlement of claim. 

4. Eligible claim cases should be forwarded to Sub Divisional Head concerned for conducting detailed enquiry. (Points to be covered in detailed enquiry report is enclosed)

5. The CPC Manager after satisfying himself as the case is genuine may issue Death claim sanction. (Limits for settlement of Death Claim as stated in Amendments)
Detailed enquiry report should contain the following points:
Ø Check whether exact cause of death, place of death has been mentioned. If the cause of death is any prolonged disease like Kidney failure, Liver failure, HIV +ve then discreet enquiry has to be conducted to ascertain whether the late insurant had the disease before taking policy.


Ø In case of sudden death, the death certificate and report of the doctor who had last attended the insurant must be submitted by the claimant or legal heir. Reasons for not taking the insurant to the doctor in case of death due to some disease should be enquired in detail and the result should be recorded. 

Ø Enquiry should be made with the neighbours, relatives, bigwigs regarding the cause of death, general health condition of the late insurant and health condition at the time of taking policy.

Ø Particulars of other policies held by the insurant and the outcome of their settlement.
Ø Enquiry should be made with nearest GH/PHC whether the late insurant had taken treatment for any serious illness for the past three years.

Ø Enquiry should be made with local police station to ascertain that the late insurant had not committed suicide or been murdered. 

Ø Whether any bad life was insured and there is any suppression of fact at the time of taking policy. 

Ø Specific recommendation of Sub Divisional Head. 

Ø In case of Murder it should be enquired and eliminate that whether “The Claimant/Legal Heirs were involved in the murder”.

Ø If death occurred at other jurisdiction then the genuineness of the death should be got verified from the Division concerned. 

Death claim Form : Download

September 06, 2018 ,
Dear SPOCs

Following patches were deployed on 05.09.2018 McCamish

16814
Bulk upload should not be allowed , if total payment in feed file exceeds the amount in suspense for that group.
16928
If the transaction is made with an amount that is more than the premium, it needs to be adjusted for subsequent month. (Validation in to_Date in collection option)
16938
Change to adjust premium amount paid during the initial collection. Total Amount collected should be adjusted according to planned premium + GST and PTD should be accordingly
16931
Calculation logic for Yugal Suraksha product  Minimum(21 years) and maximum(45 years) age  for primary and secondary insurants
16932
Date of proposal should reflect as date of commencement of risk in Duplicate premium receipt generated.


With regards
FSI-PLI TEAM
Centre for Excellence in Postal Technology

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