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Home CSI Service Desk How to Close Tickets in CSI Service Desk ?

How to Close Tickets in CSI Service Desk ?

January 05, 2019
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How to close Tickets in CSI Service desk ?
  • Resolution confirmed by the End user - Do not check while logging into ticket 
  • Once you want to close the ticket from the incident, Just click on edit incident then select Resolution confirmed by end user then SAVE.
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