Standard Operating Procedures (SOP) for CSI - Step by Step with Screenshots
| S.No. | Document Name | URL |
| 1. | Advance Customer Settlement | Link |
| 2. | Cash Transfer between CSI and Non CSI | Link |
| 3. | COD Epayment Steps Document | Link |
| 4. | COD After CSI | Link |
| 5. | Create Customer CRM | Link |
| 6. | CSI Bank Reconciliation | Link |
| 7. | CSI IPVS Schedule Creation | Link |
| 8. | CSI E-Payment V6.1(Non-COD) | Link |
| 9. | Customer and Contract Creation | Link |
| 10. | GSTN Configuration CRM | Link |
| 11. | Master Guide for BNPL Centres | Link |
| 12. | NAF Customers | Link |
| 13. | Reversing the Clearing Document | Link |
| 14. | Substitute Workflow | Link |
| 15. | CQ Request Process | Link |
| 16. | Cash transfer Process | Link |
Source : http://utilities.cept.gov.in/csi/
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